Insured Details – Give full details of the following:

  • Full names of the individuals involved in the claim and their official position within the company.
  • Name of the company for which the individuals serve(d) as directors or officers and details about how this company fits into the policyholder’s corporate structure, including confirmation of the percentage of ownership and control if it is not a wholly owned entity.
  • The alleged wrongful acts and the dates they were committed. Were the wrongful acts committed while such company is or was a subsidiary of the policyholder?
  • Policy number and policy year.
  • Details of any other insurance that may be applicable.

The Claim – Give full details of the following:

  • Description of the claim and analysis from insured’s perspective, including a brief summary of the background leading up to the claim.
  • Has a lawsuit been filed? If so, provide a copy and advise whether the complaint has been served upon all defendants and the date of service. Please also provide a copy of any relevant correspondence, complaint or letter before action.
  • If known, what is the amount of the claim? Please comment on the various loss components where possible.
  • Are you considering appointing solicitors? If so, please provide details of the law firm you are considering and whom they will represent, their proposed billing rates and a preliminary budget for the early stages of their retention.


  • Please keep us closely informed at all times. We prefer to work as a team with yourselves, your broker and appointed solicitors.
  • Please be aware it is a policy requirement that you do not admit liability, enter into a settlement or incur costs without our prior consent.
  • Be aware of which documents are privileged and of how to preserve that status, and of which documents could be disclosable in the event of litigation.
  • To allow for swift review of any notified claim and subsequent correspondence we ask that you provide notification through your broker to our central address; Alternatively, by post to Chubb European Group Ltd (Claims Dept) PO Box 682, Winchester, SO23 5AG.